PAYMENT AND SHIPPING
We do ship our products worldwide and all packages are shipped very discreet.
Our organization name or anything else that would imply pharmaceutical contents of the package may not be used in our shipments.
Packaging types can be changed constantly to achieve max delivery success!
We usually ship in soft toys, video cassettes, dolls. We wrap items in carbon photo paper. X-ray will not penetrate to avoid customs checks and any form of security check that might stop the delivery of your products.
Package sizes are never larger than what would cause unnecessary suspicion. If the order is too large to fit in one package, it will automatically be divided into two or more packages (all for one Shipment Handling charge).
We also reuse original cardboard boxes for packing different products that fit in (because we are ecological oriented company and because this way there is more possibility to deliver successfully)
Shipments can be sent from various shipping points and different European countries depending on the availability of product.
We do ship to PO Box. We do not ship directly to APO address. Clients are free to make final decisions on this. We advise you to take security as prime priority. Please leave shipping address in comment line of each order. This way you will have 99% delivery success.
If you wish to make changes to your order, simply place a new order and disregard your former order number (it will automatically be canceled and removed from our system if payment is not made within 60 days).
NOTE: Since order cancellations are not accepted once payment is received, you must make necessary order a change before payment is made.
Information on where to send your payment is provided after you place an order, and it’s sent directly to your e-mail address. Please, follow the payment instructions carefully to avoid unnecessary delay. Visit the HOW TO BUY Menu or Contact our customer service support for assistance. In most cases, order confirmations, with instructions on how to make payment is sent to your email, automatically and immediately after you submit your order. But In case you don’t received it when placing an order, or few minutes/hours after placing an order, please contact us and we will send you data by email!
Once payment is received, we process and dispatch your order within 1 to 2 business working days. Shipping time is normally between 2 and 4 business days and for very remote countries up to 7 business days! PLEASE NOTE that BUSINESS DAYS are only Monday to Friday so before you order you should have that clear in your mind! Delivery time includes time necessary for international regular airmail, which must also pass your customs, so we expect you to accept this as NORMAL DELIVERY TIME and respect it! Please check your ORDER HISTORY on line first and count business days before writing to us about delivery time! If it’s over 7 business days, PLEASE CONTACT US and together we will find the reason and another best solution.
NOTE: We ensure that all packages are shipped with maximum discretion. With customs, we have 99.9% success to USA, 99.5% success to Australia, New Zealand, Canada, UK and Europe and 97% to Africa. Even if products get seized (1% possibility based on our statistics through years), we cover 100% of the loss.
Since we are specialized in internet mail ordering, our services are only available through our website.
Since our services are optimized to be conducted on line and worldwide, you are more than welcome to contact our departments through our website. Our customer support works on regular daily basis and we will answer your email in 1 to 12 hours!
As regards your safety and security, we do understand your concerns as there are many not legit sources on the web and for consumer are very difficult to pick out the right partner! We are legit, work successfully for more than 14 years now, have on-line customer support on regular basis ( Mondays – Fridays, and Half Day on Saturday) and all products are of high quality generic products from well-known pharmacies. We are professional mail-order research chemical shop, ship out 100% and keep good customers satisfaction. It is in our interest to have you satisfied with our services.